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Our Terms, Your Rights

These legal terms govern your use of 98game where access is permitted under local law. We keep the language direct so you know exactly where you stand — from account creation to how we handle your data.

Account TermsPrivacy & DataJurisdiction NoticeCookie PolicyContact Rights
98game Our Terms, Your Rights
DATA & SECURITY

How We Protect Your Account

Your account data is handled with care. We collect only what is needed to run your account, process payments through JazzCash, Easypaisa, or Raast, and meet our legal obligations. Here is how we manage it.

Data Handling

We collect your registration details, payment method identifiers, and session activity. This data is used to operate your account and is not sold to third parties.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised activity, contact support immediately to freeze your account.

Data Retention

We retain your account and transaction records for the period required by applicable law. You may request a copy or deletion of your personal data by contacting support.

LEGAL CONTACT

Reach Us on Policy Matters

If you have a question about these terms, want to request a copy of your data, or need to flag a legal concern, our support team handles policy queries directly. Reach out through any of the channels below and reference your account ID for a faster response.

Live Chat Start a chat from your account dashboard. Policy and legal queries are routed to our compliance-aware support staff, not a generic bot.
Email Support Send your legal or data request to our support address. Include your registered account email so we can verify your identity before responding.
Account Help Centre The Help Centre inside your account covers common legal questions — account closure, data deletion requests, and transaction dispute steps.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work in practice.

Access depends on whether online gaming is permitted under the laws applicable to your location. We do not confirm legality for any specific region — check your local rules before opening an account.

Contact support via live chat or email with your registered account details. We will verify your identity and provide your data within the timeframe required by applicable law.

Yes. Submit a deletion request through support. Note that transaction records may be retained for the period required by law even after your account is closed.

You may close your account at any time by contacting support. Continued use of the platform after a terms update is treated as acceptance of the revised terms.

Raise the dispute through support first, referencing your transaction ID and the payment method used — JazzCash, Easypaisa, or Raast. Unresolved cases follow the formal dispute process in our full terms.

Use the email support channel and mark your message as a legal query. Include your account ID so our team can locate your records and respond to the right person.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.