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How 98game Handles Your Personal Information

Your account data, payment records, and device activity are handled with clear rules — no guesswork. This page explains what we collect, why we collect it, and what you can do about it, covering every interaction from JazzCash deposits to browser sessions.

Account DataPayment RecordsCookie ControlsData Access RequestsPakistan-Applicable Policy
98game How 98game Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Email Support Send your data request to our support address. Include your account email and the specific action you need — access, correction, or deletion.
Live Chat Open the chat widget from your account dashboard. Our team can log a formal data request and confirm receipt during the session.
Account Settings Some data — like your contact details and communication preferences — can be updated directly inside your account profile without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with encrypted login credentials and session tokens. Unusual login attempts from a new device trigger a verification step before access is granted.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand how the site is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention

Active account data is held while your account remains open. If you close your account, personal data is removed or anonymised within the period required under applicable law.

Requesting Changes

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion. Submit your request via live chat or email with your account details for identity verification.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled on 98game.

We collect your name, email address, contact number, and the payment method you register — such as JazzCash or Easypaisa. Device and browser data is also logged for security purposes.

We share data only with payment processors needed to complete your transactions — JazzCash, Easypaisa, Raast — and with service providers bound by confidentiality agreements. We do not sell your data.

Transaction records are retained for the period required under applicable financial regulations. Once that period ends, records are deleted or anonymised in line with our retention schedule.

Yes. Send a data access request to our support team with your registered account email. We will verify your identity and provide a summary of the data we hold within a reasonable timeframe.

Contact us via live chat or email and request account deletion. After identity verification, we will remove your personal data, subject to any retention obligations under applicable law.

Session cookies keep you logged in during your visit. Analytics cookies help us understand site usage. You can manage non-essential cookies through the cookie banner shown on your first visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.