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Terms That Cover How We Work Together

These terms set out what you agree to when you open an account on 98game and use our services where local law permits.

Account eligibility appliesLocal law governs accessJazzCash, Easypaisa, Raast coveredOne account per personUpdates notified via account

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HOW WE HANDLE IT

Account Security and Your Data Rights

We take the security of your account and the data tied to it seriously. Here is how we manage the key areas these terms touch on — from how long we keep your records to how you can request changes.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold via support.

Cookie Use

We use cookies to keep your session active across devices and to remember your payment preferences. You can manage cookie settings from your browser; blocking them may affect account functionality.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. Never share your OTP with anyone — our team will never ask for it through chat or email.

Requesting Changes

To update your registered mobile number, payment account, or personal details, submit a request through support with a valid ID. Changes to payment details require re-verification before the next withdrawal.

What These Terms Actually Cover

98game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your 98game account — how you register, how you fund your wallet, how withdrawals are processed, and how disputes are handled. Access to our services depends on your location and whether local law in your region permits it. We

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do not extend services where they are not lawfully available. When you make a deposit through JazzCash, Easypaisa, or Raast, the transaction is subject to both these terms and the rules of the payment provider you use. Withdrawals follow a verification step: we confirm the withdrawal
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account matches the one used to deposit before funds are released. Account activity that breaches these terms — including sharing credentials, using multiple accounts, or attempting to manipulate game outcomes — may result in account suspension and forfeiture of pending balances. We update these terms when
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our services or applicable rules change; the version published on this page is the one in effect. Continued use of your account after an update means you accept the revised terms. If you disagree with any change, close your account before the effective date and contact
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support to settle any outstanding balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team handles terms-related queries directly. Reach out through any of the channels below and include your account ID so we can pull up your record without delay.

Team online

Live Chat

Open the chat widget from your account dashboard. Available for account and terms queries; response times vary by queue but we aim to reply within the session.

Email Support

Send your query to our support address listed in your account settings. Include your registered mobile number and a brief description of the terms issue.

Help Centre

Our help centre covers common terms questions — account eligibility, payment rules, and withdrawal conditions — with step-by-step answers you can check before contacting us.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice. If yours is not here, contact support with your account ID.

These terms apply to anyone who opens an account on 98game and accesses our services in a region where local law permits it. By registering, you confirm you meet the eligibility conditions set out here.

No. Deposits must come from a payment account registered in your own name. Transactions from third-party wallets breach these terms and may result in the deposit being reversed and your account reviewed.

We allow one account per person. If we detect duplicate accounts, both may be suspended and any pending balance held pending a review. Contact support before opening a new account if you have lost access to an existing one.

Raise a dispute through live chat or email within the timeframe stated in your account's transaction history. Include the transaction reference, the amount, and the payment method — JazzCash, Easypaisa, Raast, or card — so we can investigate promptly.

We post an update notice in your account dashboard and send a notification to your registered mobile number. The revised terms take effect on the date shown; continuing to use your account after that date means you accept them.

Request account closure through support. Any verified balance in your wallet will be returned to your registered payment account after a final identity check. Accounts with open disputes are held until those are resolved.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover How We Work Together

Account Security and Your Data Rights

Data Retention

Cookie Use

Account Security

Requesting Changes

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use someone else's JazzCash or Easypaisa account to deposit?

03 What happens if I open more than one account?

04 How do I dispute a transaction under these terms?

05 How will I know if these terms change?

06 How do I close my account and what happens to my balance?

Terms & Conditions

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